Terms of Use

Version Date: 15 July 2025

When These Terms Apply
These Terms together with our Privacy Policy apply to all Site visitors, subscribers to our services, clients, customers, and all other users of the Site (referred to as “user”, “you” and “your” in these terms).

Where reference is made to “we”, “our” or “us” in these Terms, this means CARAVAN & LEISURE PRODUCTS NZ LIMITED (NZBN 9429031179942) the owner of this website (Site).

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site.

These terms of use cover your use of this Site and the limits on our liability relating to your use of this Site.

Acceptance
You accept these terms when you access or use this Site.

By using the Site, you warrant that:

• Where you book a service or place an order via this Site, you are over 18 years of age and have the legal capacity to enter a legally binding contract; and
• You have read and accepted these Terms; and
• You will comply with these Terms.

Third Party Sites and Links
Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse, or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites.

Discontinuance of Site
We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Products
Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to certain categories of customer (e.g. a Trade Account Customer), geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations.

Updates to Content
Materials and information on this Site proving information about products, services and any approved partners is information content only and is subject to change without notice. We do not undertake to keep our Site up-to-date, and we are not liable if any information content is inaccurate or out-of-date or does not meet your specific purposes or needs.

Intellectual Property Rights
The Site and online content contain intellectual property owned by us, including, without limitation, trademarks, copyrights, proprietary information, and other intellectual property rights, as well as the business name, logo, all designs, text, videos, audio files, graphics, other files, and software.

Your use of the Site, purchase or download of any content does not grant or transfer any rights, title or interest to you in relation to this Site, or the content.

Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create derivative works of, enhance or in any way exploit any of the content in any manner, except for modifications in completing the content (such as a form or booking interface) for your authorised use.

Warranties and Disclaimers
This Site and all content is provided on an “as is” and “as available” basis and to the fullest extent permitted by law, we make no representations or warranties about our content including (without limitation) that:

• It is suitable, complete, accurate, reliable, up-to-date, and suitable for any particular purpose
• access will be uninterrupted, error -free and free from harmful components (including viruses) or other code that is harmful or may assist in causing harm
• there is no possibility of failure to store communications or other data

Despite anything to the contrary, to the maximum extent permitted by law we will not be liable to you for any direct or indirect loss of any kind including loss of profit, loss  of benefit (including anticipated benefit), loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings (including anticipated  savings), loss  of reputation, loss of use and/or loss or corruption of data,  whether under statute, contract, equity, tort (including negligence), indemnity  or otherwise.

Indemnity from You to Us
To the maximum extent permitted by law, you agree to indemnify us, and hold us and our related entities, affiliates, officers, agents and employees harmless, against any loss, liability, claim or demand (including reasonable legal fees on a full indemnity basis), made by any third party due to or arising from your use of this Site in violation of these Terms or due to any breach of these Terms or any applicable laws by you.

This indemnity is a continuing obligation, independent from the other obligation under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any liability before enforcing a right of indemnity under these Terms.

Governing Law
Your use of our Site and these Terms are governed by the laws of New Zealand. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New Zealand and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Testimonials and Reviews
Where you leave us a review, you accept and acknowledge that we may pre-post, copy or repurpose this for our marketing and promotional purposes.

Where you consent to supply us with a testimonial, you are granting us permission to publish this, including your image, name, business name and logo.

Complaints
If you have any complaint about our Site, please contact us via our contact page stating your name, contact details and nature of your complaint.