Privacy Policy

Version Date: 15 July 2025

Our commitment to your privacy
We respect your right to privacy and your right to view and update the personal information we hold about you. We are committed to protecting your privacy when you visit our website (Site) or contact us in any way.

This Privacy Policy sets out how:

• We collect, use, disclose and protect your personal information.
• This Privacy Policy does not limit or exclude any of your rights under the Privacy Act 2020 (and any amendments).

If you have any questions or concerns about our Privacy Policy, or our practices with regards to your personal information, please contact us through the Contact section on our Site.

Personal Information means information about an identifiable individual.

You or your means you, the individual or company purchasing our products or visiting our Site.

We, us or our means CARAVAN & LEISURE PRODUCTS NZ LIMITED (NZBN 9429031179942). 

How we collect your personal information
This Privacy Policy applies to all information collected through any one or more of:

• Our Site
• Any online form
• Any mobile application
• Email exchanges
• Trade Me Store
• Newsletter sign up pages

By using our Site or supplying your personal information through any of the above mediums you voluntarily provide us with your personal information.

Type of Personal Information We Collect
We collect the following types of Personal Information:

• Your name
• Your email address
• Your physical address or postal address

Using Your Personal Information
We collect and use your personal information to:

• Fulfil product orders to you.
• Process Trade Credit Applications.
• Conduct market research if you agree to participate in that.
• Tell you about our new products, services, and promotions.
• Customise our marketing and advertising.
• Improve the services and products that we provide to you.
• Respond to communications from you.
• Keep our services safe and protected.
• Protect and/or enforce our legal rights and interests, including defending any claim.
• For any other purpose authorised by you or the Privacy Act.
• We do not disclose your personal information to any third party

Disclosing Your Personal Information
We may disclose your personal information to any of the following:

• any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the Site or other services and products.
• a person who can require us to supply your personal information (e.g., a regulatory authority).
• trusted third parties to customise our marketing and advertising or for any other legitimate business purpose (such as getting advice from professionals or our business partners).
• any other person authorised by the Privacy Act or another law (e.g., a law enforcement agency).
• any other person expressly authorised by you.

We do not authorise third parties to use or disclose your personal information except for the purpose of providing the service we request from them.

We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on our services. 

Changing Your Personal Information
You have the right to view and change any personal information we hold about you at any time. You can do this by contacting us through the Contact section of our Site.

Email Communications
You can choose to remove yourself from email marketing communications by following the “unsubscribe” prompt at the bottom of each email.

Links To Other Websites
Our Site may provide links to other websites when we consider you may be interested in the contents of those sites. We do not endorse any third-party sites, or their content and we have no control over the conduct of the companies or organisations operating those sites.

Before you disclose any personal information to another site, we advise you to check its terms and conditions, including its privacy and security policies.

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

Cookies
We may use cookies (an alphanumeric identifier that we transfer to your computer’ s hard drive so that we can recognise your browser) to monitor your use of our Site. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all the features of the Site.

Changes to this Privacy Policy
We may change this Privacy Policy and updates shall be published to our Site. The change will apply from the date that we upload the revised Privacy Policy.

Governing Law
New Zealand law governs this Privacy Policy.

Complaints About Your Privacy
We are committed to dealing quickly and appropriately with any privacy complaints.  If you are concerned this Privacy Policy may have been breached or your privacy has been compromised, please contact us via email to [email protected].